How To Apply Counselling Skills in The Workplace

Here are a few ways you can incorporate your counseling skills into your daily practices:

1. Be mindful of your body language

You should be mindful of your body language at all times, especially during a counseling session. Depending on the context, a client might worry about being judged when they disclose particular information. Take this into consideration and make sure to maintain a warm expression and demeanor in order to reassure your client that you are there to listen.

2. Review client notes before and after sessions

You should make sure to look over notes from previous sessions with a particular client in order to prepare for an upcoming counseling session. This can help with information recall, and it can help you better direct your questioning during your next session with them.

3. Refrain from discussing client information with coworkers

You should refrain from discussing a client’s personal matters with coworkers in order to uphold client confidentiality. If you want to consult with your coworker about a particular case, consider keeping the information you provide more general and do not disclose the client’s name.

4. Do not press clients for personal information

In an effort to build trust and increase client comfort, you should be sure to keep from asking clients too many questions. Use the information they offer to you to build a conversation around. In time, they may get more comfortable with you and give you more details.